Great news! We’re now part of the Presto! ATM network. You can use your THB Debit Card with NO ATM FEES at any Presto! ATM location. Presto ATMs are located in over 1,100 Publix Supermarkets across the South.


Contact Us

Let's Keep In Touch

If you have a question about THB, want to let us know how we're doing, or just want to say hi, we'd love to hear from you.

Simply call our Client Care Line 800.624.6452 Monday - Friday from 8:00 am to 5:00 pm.  You can also call or visit your local branch.   

If you prefer to email us, just click here.  This email is for general questions only.  If you have specific account questions, please login to Online Banking and use the secure message service.  

For Client Service And Account Information, Call Our Client Care Line 800.624.6452:

  • For live, personal assistance, Monday - Friday 8:00 am to 5:00 pm, choose Option 1.

To Report A Lost Or Stolen Debit Card:

  • Monday - Friday 8:00 am to 5:00 pm:  Call our Client Care Line 800.624.6452 and choose Option 1.
  • All Other Times:  Call our Card Service Center 800.264.5578.  

To Return A Call From Fraud Prevention Services:

  • 24/7: Call our Fraud Prevention Services Department 866.842.5208.

To Report A Lost Or Stolen Visa Credit Card:

  • 24/7:  Call our Credit Card Service Center 800.883.0131.  

Write To Us: 

  • The Heritage Bank, PO Box 1009, Hinesville, GA 31310

Bank By Mail: 

Contact Us


Routing Number
Client Care Line
Lost/Stolen Debit Card
800.624.6452 Opt 1
Debit Card Service Center
Credit Card Service Center
Lost/Stolen Credit Card

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