Your Life Is Mobile, So Take Us Along For The Ride.
Our Mobile Banking App is a fast, secure and convenient way to access your accounts through your iPhone or Android based mobile devices. It's kind of like having your own personal banker in your pocket. It's great for personal clients and small business clients. With our Mobile App, you can:
- Access real-time account balances.
- View transaction history.
- Deposit checks using Mobile Check Deposit. Visit your local branch or call our Client Care Line to determine if you are eligible for this service.
- Transfer funds between accounts.
- Find and contact branches.
- Find ATM locations.
Ready to get your Mobile Banking Smart Phone App? Follow these easy steps:
Step 1: Make sure you're enrolled in our Online Banking service. You can then set up your Mobile Banking credentials inside Online Banking.
Step 2: Download the App :
For iPhones, download the App at the iTunes App Store
For Android devices, download the App at the Android Store
Step 3: Once the App is downloaded on your device, follow the prompts and enjoy!
Important Note: Mobile security is incredibly important, and we recommend consumers take a proactive role in securing their mobile devices. Learn more about mobile security.
Mobile Banking Frequently Asked Questions
What does it cost?
There's no fee for using our Mobile Banking. You must have a Heritage Bank account to use Mobile Banking, and it's possible that your actual account may have a cost associated with it. Your mobile service provider may charge for text messages and web access. We recommend you check your plan for details.
Do I need a special smart phone?
We developed our Smart Phone App to work with iPhones and Android devices, but you can use Mobile Web with any phone that has mobile web capability and Mobile Text with any phone that has text capability.
What happens if my Mobile Banking account is locked?
You can unlock yourself by signing into Online Banking and changing your Mobile PIN. You can also call our Client Care Line 800.624.6452
during business hours for assistance.
I think I lost my phone... Now what?
You can disable Mobile Banking at any time from within Online Banking. You may also call our Client Care Line 800.624.6452
during regular business hours for assistance. The service can be restarted once you have found your device or have gotten a new one.
Where can I find all the Mobile Text commands?
Once you are enrolled in Mobile Banking, simply text HELP ALL to 469228 (The Heritage Bank) and you receive a text message with all text commands.
Mobile Banking and Mobile App